Amanda Neves — Principal Product Designer

Résumé, full text

Seattle, WA · amanda-neves.com

Principal Product Designer | Agentic UX for Enterprise AI, Security & Device Management

Principal Product Designer specializing in agentic AI, enterprise security, and device management, with a record of turning complex administrative workflows into clear, trustworthy experiences at global scale. Designed an automated vulnerability remediation agent that helped an early customer cut a two-week process to under two minutes; work fed directly into Project Perception, Microsoft’s publicly launched multi-agent security system. Served as sole formal UX sign-off authority for Windows 365 and Azure Virtual Desktop. Built deep expertise through hands-on product delivery, Microsoft learning paths, accessibility training, and cross-disciplinary knowledge leadership.

Core Skills

• AI / Agentic UX
• Enterprise & Admin UX
• Design Systems & Reusable Patterns
• Interaction Design
• Windows 365
• Information Architecture
• AI-first Prototyping (VS Code + GitHub Copilot)
• Accessibility
• RBAC
• Microsoft Security Copilot
• Cross-functional Leadership & Mentoring
• Figma

Professional Experience

Microsoft, Redmond, WA — May 2000–September 2026

Principal Product Designer (Design Lead), January 2024–September 2026

• Shaped product design for AI agents in enterprise security products, building multi-step, autonomous workflows with human review before high-impact actions; spearheaded the Intune agent demo for a multi-agent press release, feeding into Project Perception, Microsoft’s publicly launched multi-agent security system.
• Applied project management and time management to deliver multiple AI agent features on schedule for a major conference, owning end-to-end design for two agents (vulnerability remediation, policy configuration) and design strategy for two more; named in official design launch credits.
• Defined AI/Agentic UX governance patterns through rigorous requirements management — permissions, trust boundaries, monitoring — reused as shared components across the product.
• Built the UX for AI-driven vulnerability remediation — fixes, reasoning, approval, tracking — cutting an early customer’s two-week remediation process to under two minutes.
• Pioneered an AI-first prototyping workflow using AI coding tools instead of static mockups, shaping the product’s broader AI strategy.
• Guided the broader design team through reviews and critiques; reviewed almost 100 resumes and portfolios to help hire a designer; provided training and mentorship, driving visual communication and stakeholder presentation standards across design, PM, engineering, research, and content.

Senior Product Designer (Design Lead), January 2019–December 2023

• Reprioritized product design work and launched reporting features that unblocked a major enterprise deal moving 42,000+ employees to Windows 365; drove 10+ sales wins where customers cited the Intune/Windows 365 integration as a purchase driver.
• Simplified first-time Windows 365 setup by replacing a multi-step manual configuration flow with a single guided scenario, for IT admins managing large device fleets.
• Applied creative services and product design expertise and crafted the Windows 365 health dashboard — connection quality, latency, crashes, health scoring — and its reporting experience.
• Led a research-backed information architecture change that resolved admin confusion between the classic management console and the Windows 365-based experience.
• Owned the “Boot to Windows 365 on Windows Pro” experience end-to-end, launched it to public preview with design credit; enabled bulk device actions with batching and finalized core management-console designs used across device management scenarios.

Senior UX Designer, January 2016–December 2018

• Owned end-to-end UX design for Azure Virtual Desktop, a new enterprise virtualization product, from early concept through General Availability — including the admin console and app-publishing workflows — publicly showcased at Microsoft’s flagship enterprise conference.
• Delivered the unified home page and information architecture for Intune, consolidating two separate legacy admin consoles into a single coherent product.
• Served as the sole formal UX sign-off authority for two major enterprise products for over three years, reviewing and approving all shipped UI.
• Designed and shipped a new high-visibility device management workload (kiosk and multi-app device scenarios), establishing design patterns later adopted product-wide.
• Redesigned mobile app management reporting — replacing one oversized report with a modular, filterable pattern — and created a new design pattern subsequently adopted across the product.

UX Designer / UX Designer II, January 2012–December 2015

• Delivered UX for enterprise systems and device management products, progressing from UX Designer to UX Designer II.
• Redesigned a major product’s sign-up and onboarding experience end-to-end across three separate properties — a high-visibility initiative reviewed and approved directly by senior executive leadership.
• Identified the need for and drove creation of a self-service design toolkit, adopted broadly across the organization as a scaling tool for other designers and PMs.
• Led a console-wide UX consistency audit — documenting inconsistencies across the entire admin product and presenting findings to engineering leadership — helping establish design standards used going forward.

Web Developer / Systems Administrator, May 2000–December 2011

• Built technical and design foundations across web development, systems administration, and marketing communications.

Professional Learning & Knowledge Leadership

• Enterprise Administration & Security — Microsoft Intune Fundamentals learning path and Azure Virtual Desktop coursework, Microsoft Learn, 2022. Completed technical learning in endpoint management, compliance, Conditional Access, application and device management, endpoint protection, and virtual desktop deployment.
• Inclusive and Accessible Design — Accessibility in Action Digital Badge Learning Path, Microsoft, 2020. Applied accessibility principles and evaluation tools to production enterprise experiences and design-system patterns.
• Internal Design Education — Microsoft. Developed and delivered a recurring series of learning sessions for designers, researchers, content designers, product managers, and engineers covering Intune principles, enterprise workflows, Azure patterns, and administrative controls.
• Design Leadership Development — Microsoft. Built leadership capability through sustained mentorship of early-career and newly hired designers, structured onboarding, portfolio and hiring interviews, design critiques, and cross-disciplinary coaching.
• Applied AI Experience Design — Microsoft. Participated in an agentic-AI design sprint and developed practical expertise in explainable recommendations, secure configuration, human control, permissions, and trustworthy enterprise AI workflows.